- International Shipping
Check out our international shipping terms for faster delivery. We value our cross border client & treat their orders with utmost priority by providing affordable shipping & much more here.
We request our international customers to check whether their country permits the importation of electronic cigarette products or not. We respect & fully abide by the laws of the countries where we ship our products. We can ship orders to your respective regions but if you are not familiar with your local import, custom or excise laws then delivery of the product may delay or the product may not arrive too.
We are highly experienced in shipping e-cigarette products internationally & have successfully delivered our products across the globe.
Delays are beyond our control & we cannot assume the responsibility for a package that cannot be delivered in your country. If your shipment is seized by the regional customs office then you need to contact them & not us. We do not represent you at your local customs office. There will be not refund for packages which have been destroyed or kept in custody by the customs.
If your ordered product is returned to us in an intact position we will make refund, but before making the refund you need to provide certain information demanded by our team. Failure to do so will not be entitled for any kind of refund. Shipping costs & discounts will not be refunded.
Kindly note that orders processed outside UK will take around 15 to 30 business days depending on the countries excluding customs clearance time. You can check with the tracking information provided to you. Cross border shipments can be delayed due to customs.
We are here for your comfort. You can count on us. Get in touch with us for more info on international shipping & charges.